Coaching and Mentoring

Managers, Team Leaders and Young Professionals

Online Course

We have five Coaching and Mentoring courses available in this series that focus on getting and giving help, mentoring peers, coaching peers, self-coaching and receiving feedback. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment.

You might have an employee with a great attitude, and you realize they can do better. How do you motivate them and improve their output? We will help you to understand how to improve the performance of your team using coaching. How do you set goals and what is required to be a great coach? Discover techniques to capitalize on coaching and mentoring to help you achieve your strategic goals.

On completion of this course/article candidates will be able to:

• Explain the challenges of getting appropriate help, Apply guidelines for getting help, Implement four techniques for getting effective help.
• Assess your mentoring readiness, Identify the characteristics of effective peer mentors, Avoid three types of mentoring behaviors, Implement three steps for formal peer mentoring.
• Explain the benefits of peer coaching, Implement behaviors of effective peer coaches, Apply the GROW model for sequencing questions in a coaching session.
• Describe the four stages of self-coaching, Resolve balanced dilemmas, Apply 20 techniques for learning self-control.
• Summarize the criteria for ineffective and effective feedback, Deliver two types of effective feedback, Explain how to effectively receive feedback

Online assessment on completion

South African Veterinary Council (SAVC)
4 CPD Points
AC/0101/20